Accommodation and facilities:
The Hotel is very good but only new towers. The brecfast also is exellent. The location is very nice 100 m near Jumten bech. I like Erostar and personal. Only the pool not cleaner on 3th floors more time.

Reservation service:
The service is very nice.

Accommodation and facilities:
Nice newer hotel nice staff Eurostar eatery next door all though a little exspensive is out of this world the quality of the food is second to none apart from buffet breakfast

Reservation service:
Easy no problems

Accommodation and facilities:
There were problems with placing, there lived 1 day in other hotel, then 2 days in other number of our hotel. Have hardly received a difference in the price of numbers. Была проблема с размещением, скорее всего из-за праздников. Скромный завтрак, в остальном отлично!

Reservation service:
Qualitative service, many thanks LEK, BOW, JOY, GRACE

Accommodation and facilities:
Very nice small hotel with spacious clean rooms close to the beach. All the staff was polite and very friendly. The view from the balcony in the standard room was not impressing. Very good value for the money.

Reservation service:
Perfect

Accommodation and facilities:
Great location.The adjoining restaurant was very good,offering Thai and European dishes at reasonable rates.The staff were courteous and helpful and at the same time unobtrusive.All in all a pleasant time was had and I would book again.

Reservation service:
Very good.....as always

Accommodation and facilities:
i was now there many times 8 i think 5-7. But never becomes a special price...

Reservation service:
i booked this time 3 times the same hotel, but must give always all dates from new. Would be nice when dates are ready from last booking...

Accommodation and facilities:
Номер делюкс: Как всегда - чистые номера (кроме пола балкона), прекрасный вид на море и бассейны. Всё что надо - в пешей доступности

Reservation service:

Accommodation and facilities:
Room: small,balcony useless with AC unit blowing hot air in your face and your feet sitting in condensing water from the unit. Balcony cannot be used! Bathroom, shower glass door is mounted in a way, that all the water from the shower runs down the glass door and out to the bathroom floor. One wall panel in bathroom is hold firm by a brochure to avoid falling out of the wall. Killed a total of 6 huge cochroaches during my stay (and this in a brand new hotel). TV: great 32 TV, but 4 out of 5 days picture was very snowy . No English movie channels (except Universal and Syfy), but plenty Russian. Electricity: 3 half days out of 5 no electricity for hours (walk the stairs, no AC). Swimming pool: the most ridiculous and dangerous pool I have ever seen! the only good thing is the seaview from the pool area. The pool is one square hole, so deep that you have to swim all the time and cannot stand on the bottom. There is a 2 meter shallow area for kids, but with no rail separating from the deep area. It is just a matter of time, until a child will fall of this podest and drown! I used the pool in the Eurostar international hotel net door, much better and have bar service too. Reception: Very friendly and helpful except for one very unfriendly lady (name Sima) who didn t have a clou what she was doing. Never greeting the guests and never smiles. She treated my fiancee like a visitor (speak bar girl) and wanted to keep her ID. She said is hotel policy. With the help of the manageress, she finally realized that my fiancee was booked as a paying guest and gave her the ID back. Internet is good (when there is electricity) Generally very disappointed with this brand new hotel and will not recommend. I think the older building (Eurostar international) is much better run.

Reservation service:
excellent customer service. Was able tobook even the website said sold out.Great and quick response by e-mail. Very professional

Accommodation and facilities:
I had a very enjoyable stay at New Eurostar and would not hesitate to go back there next time I go to Pattaya/Jomtien. Room was extremely comfortable and pleasant staff. I only had one bad experience to mention and that was at breakfast.The breakfast finishes at 11 a.m. and I arrived at 9.50 only to find that most items were few or none left. When I mentioned I wanted pancakes and there were none the staff indicated that there were no more as most people had eaten already. This was disappointing given that there was more than an hour left of breakfast time.Hope this was a one off and did not destoy a nice stay. Martin

Reservation service:
Always excellent

Accommodation and facilities:
Kamer is ruim, alleen loopt het water van de douche onvoldoende weg. Nadeel; Airconditioning bevestigd op het kleine balkon waardoor het loeiheet wordt om op het balkon te zitten. Kamermeisjes erg vriendelijk, receptie beetje knorrig. Ontbijtbuffet matig van kwaliteit. Veel zwerfhonden bij de ingang van het hotel. Zwembad is gesloten ivm renovatie!!! Was niet doorgegeven bij de booking.

Reservation service:

Accommodation and facilities:
Hotel location and room was great. Service however, was not that of high standard. Moreover, tv channel including other inside requirement in the room was slightly disappointed. Also wireless system service was poor.

Reservation service:
Great booking service and room type was obtained as planned.

Accommodation and facilities:
When I got to the hotel they could not find my booking right away but after about 15 or 20 minutes of searching they finally did find it. Then they gave my breakfast tickets to my guests but didn t give any to me. While I was there I used the pool, This was green with algae and the tiles around the edge of the pool were extremely slippery which I discovered when I tried to get out of the pool and slipped falling on my face cutting my lip, hand, knee and toe. When I checked out of the hotel the next day the people at the desk tried to charge me a second time for the room key deposit. It was only after one of my guests vouched for me and I produced the receipt for it did they believe me.

Reservation service: